Why am I not receiving verification or password reset emails?
Check the address on your Chromatic profile for typos, then look in your spam or quarantine folder. Verification emails use the subject [Chromatic] Verify your email. Password reset emails use [Chromatic] Reset your password.
If you sign in with a Git provider, check your email address in that provider’s settings. Chromatic gets it from the provider. Verification and password reset emails apply to profiles that sign in with an email and password.
If the address is correct and the email still doesn’t arrive, ask your IT team whether your mail server blocks Chromatic messages. Support can check whether the message was sent or bounced. If you have additional questions, use our in-app chat to contact us or email us at support@chromatic.com.